Buxton School is increasing community use of its brand new, state of the art building. Events, classes, course and activities will be occurring all year round, including evenings and weekends.
We are offering opportunities to all members of our community, whether you are unemployed, returning to work, re-skilling, retired or looking for a change of career or for something worthwhile to do, this may be the perfect starting point. And, as a large employer in Leytonstone, it may even lead to paid employment.
MAIN PURPOSE OF THE JOB
To deliver a high quality service to our Community Users and partner organisations
To demonstrate excellent Customer Services skills
To set up/down activity spaces according to bookings and usage
To respond to queries regarding current and future bookings
MAIN DUTIES AND RESPONSIBILITIES
Ensure customers receive a quality service by showing a positive, helpful and friendly attitude in response to queries/complaints concerning the community programme and use of the school site.
Ensure facilities are clean, safe and adequately equipped.
Take bookings, and deal with cash payments as and when required.
Identify and report faults/damage to either equipment or building fabric to the Site/Duty Officer.
Be responsible for the health, safety and welfare of all users, including colleagues in accordance with the Health & Safety and Safeguarding Policies.
Ensure the safe and correct use of all equipment, both by staff and users, in compliance with health and safety legislation / guidelines.
Project and uphold a positive image of the school through good public relations.
Undertake appropriate action in emergency situations, in line with site Normal Operating Procedures and Emergency Action Plans and with reference to incidents requiring first aid treatment, do so in support of the nominated 'First Aider' on duty.
Such other related duties as from time to time may arise or be assigned and that are consistent with the grade of the post.
(You will need an enhanced DBS check before starting. We may be able to help with that)